RE
Reception
See guest requests without relying only on phone calls or repeated questions.
For hotel owners · general managers · operations · reception
Guest requests from a room QR code. Managed in one staff dashboard.
Stayhos is an in-hotel guest operations and guest experience platform. Guests scan the QR code in their room — no app download — and every service request lands in a realtime dashboard where your team assigns, tracks, and completes it. Discover Near Us adds a hotel-curated local layer on top. It is a complete hotel guest engagement platform built around a single room QR code.
- No guest app download
- Works without PMS integration
- Pilot from a 50–100 room group
Definition
What is Stayhos?
Stayhos is an in-hotel guest operations and local revenue platform. Hotel guests scan a room QR code to open a hotel-specific Guest Hub, where they request services and discover trusted local businesses. Staff manage requests in a realtime dashboard; local businesses receive guest leads in their own dashboard.
The daily problem
Where hotel guest requests get lost today.
Most hotels do not have a guest request problem — they have a request tracking problem. The asks are simple; the channels are chaos.
Requests arrive from everywhere
Phone calls, the front desk, WhatsApp messages, hallway conversations — every channel is easy to forget and impossible to track.
Staff lose visibility
Once a call ends, there is no shared record of who took the request, who is handling it, or whether it is done.
Managers cannot see what happened
Without room-level history, there is no way to review what guests asked for, how long it took, and where the workload sits.
Local recommendations are unmanaged
Restaurant and tour tips live on paper maps and staff memory. Nobody can see which recommendations guests actually use.
From scan to completed
How Stayhos works for hotels.
Each room gets its own QR card. Guests scan it to open the room's Guest Hub and submit service requests — towels, cleaning, maintenance, reception help. Requests appear in a realtime staff dashboard organized by room, with email notifications that keep staff informed as each request moves from pending to completed.
A QR card in every room
Each room gets its own printable QR card, connected to that specific room — no codes for guests to type.
The guest opens your Guest Hub
Scanning opens a hotel-specific Guest Hub in the browser. No app download, no account, no room number to enter.
The guest sends a request
Towels, cleaning, maintenance, reception help — the guest picks a request type and adds a short note.
Your staff dashboard receives it
The request appears in the realtime queue with its room context already attached.
Staff assign and complete
Requests move from pending to in progress to completed, with email notifications keeping the right staff informed.
Discover Near Us adds local value
Guests browse the local businesses your hotel recommends, and submitted interest becomes a tracked partner lead.
Operations value
Guest request software shaped for small and mid-size hotel teams.
Fewer lost requests
Every guest ask becomes a tracked record with a status — not a phone call someone has to remember.
Room-level context
Requests carry their room automatically, so staff always know where to go and what was asked.
Better staff coordination
Assignment shows who owns each request, and email notifications keep handoffs explicit.
Manager visibility
See open, in-progress, and completed requests across rooms and teams, with history kept in the archive.
An easier pilot
Stayhos runs alongside your PMS and existing routines. Nothing is replaced to get started.
A local revenue foundation
Hotel-curated recommendations produce tracked partner leads, with read-only analytics and manual commission records.
Guest side
A no-app Guest Hub, specific to your hotel and each room.
Guests scan the QR code in their room and the Guest Hub opens in the browser. No installation, no account, and no typing a room number — the room context comes from the QR code itself. (see how hotel QR codes differ from QR menus)
- No app download — the hub opens in the browser
- Room-specific — context comes from the QR code
- Hotel-specific — your hotel, your services, your recommendations
- Guests can track the status of their requests from the hub
- Built for during-stay requests and useful hotel information
For a deeper breakdown, see how hotel QR code guest services work, the multilingual Guest Hub guests can read in their own language, or how staff use AI-assisted staff translation to read guest messages faster.
Staff side
A hotel staff request dashboard your team can run on day one.
Reception, housekeeping, and maintenance see the same live queue. Managers see how the whole day went.
Live request queue
New guest requests appear in realtime, organized by room, with the guest's note attached.
Statuses staff actually use
Pending, in progress, completed — every request has one owner and one clear state.
Assignment and department context
Route housekeeping, maintenance, and reception work to the right people, including shift-based assignment.
Manager oversight
Managers see the whole queue and the archive — what was requested, who handled it, and when it was completed.
Want the workflow in detail? See the hotel guest request platform or the hotel staff request dashboard.
Hotel teams
Built for hotel teams
Stayhos keeps room requests visible for the people who need to act on them.
Local layer
Hotel local recommendations that become a revenue foundation.
Discover Near Us turns the recommendations your team already gives — restaurants, tours, transfers, activities — into a curated section of your Guest Hub, with every guest lead tracked. See the hotel local recommendation platform for the full picture.
Your recommendations, inside your hub
You choose which local businesses appear in Discover Near Us. It is hotel-curated — not an open marketplace.
Guest interest becomes a lead
When a guest submits a request to a business, it becomes a tracked partner lead. Contact details are shared only when the guest submits.
Businesses act, you keep visibility
Each business manages its own leads in its own dashboard. Your hotel keeps tracking visibility over lead status.
An honest revenue foundation
Read-only lead and revenue analytics with manual commission records today. No automatic payments, payouts, or invoices.
Are you a restaurant, tour, transfer, or activity business? See how Stayhos works for local businesses.
For a full breakdown of how Stayhos tracks local partner leads and commission records, see the hotel local revenue platform.
PMS-independent
Start without PMS integration.
Stayhos works without a PMS, so a hotel technology pilot never waits on an IT project. Hotels can optionally import guest stays from a CSV export to validate QR scans against verified stays — and real PMS API integration is on the roadmap, not live today.
Start with zero integration — print QR cards and go
Optional CSV guest-stay import to validate scans against verified stays
Real PMS API integration is on the roadmap, not live today
To be clear
What Stayhos is not.
Not a hotel booking site
Stayhos is used after check-in, inside the room. It does not help travelers find or book hotels.
Not a hotel directory
Hotels onboard privately. There is no public hotel listing, ranking, or review page.
Not just a QR menu
A QR menu shows static information. Stayhos routes requests to staff with status, assignment, and history.
Pilot
Start with a 50–100 room pilot.
You do not have to roll out the whole property. A realistic pilot proves the workflow with one room group first:
- Pick a room group — for example 50–100 rooms, one floor, or one building
- Test the guest request flow with real guests and real rooms
- Run the staff dashboard inside your team's daily routine
- Try Discover Near Us with a few trusted local partners
- Review real requests and leads before going property-wide
Stayhos does not promise guaranteed revenue or guaranteed bookings. A pilot shows you real requests, real response times, and real guest interest from your own rooms.
Pilot inquiry
Tell us about your hotel.
Use the form, or email [email protected]. We will help you scope the first rooms, plan the QR cards, and set up the staff dashboard.
FAQ
Questions hotel managers ask.
Do guests need to download an app?
No. Guests scan the QR code in their room and the Guest Hub opens in the browser. No installation, no account, and no typing a room number — the room context comes from the QR code itself.
Is Stayhos a hotel booking site?
No. Stayhos is used after check-in, inside the hotel room. It does not help travelers find or book hotels, and hotels onboard privately — there is no public hotel listing or ranking.
Is PMS integration required?
No. Stayhos works without a PMS. Hotels can optionally import guest stays from a CSV export to validate QR scans against verified stays. Real PMS API integration is on the roadmap and is not live today.
Can a hotel start with only part of the property?
Yes. Most pilots start with a limited room group — for example 50–100 rooms, one floor, or one building. Each room gets its own QR card, so the rollout can grow room by room.
What does staff see in the dashboard?
Staff see guest service requests by room — request type, guest note, and status — in a realtime queue. Requests can be assigned and moved from pending to in progress to completed, and managers can review history in the archive.
How does Discover Near Us help hotels?
Discover Near Us lets a hotel recommend trusted local businesses — restaurants, tours, transfers, activities — inside its own Guest Hub. When a guest submits a request, it becomes a tracked partner lead, so the hotel can see the local value its recommendations create.
Does Stayhos process payments or payouts?
No. Stayhos does not process payments, payouts, or invoices, and commission tracking is manual today. Businesses arrange payment directly with the guest.
Does Stayhos guarantee bookings from local partners?
No. Stayhos delivers guest leads to local businesses; each business confirms and arranges the booking directly with the guest. Lead volume depends on real guest interest, and Stayhos does not promise guaranteed revenue.
See it before you decide
Walk the guest flow yourself. Then pilot it in your own rooms.
The public demo shows the room QR → Guest Hub → staff dashboard flow in your browser. When it fits, start a focused 50–100 room pilot.